You can delete your account directly inside the Wallet Plan app. No need to contact support — the deletion is immediate and permanent.
Your account and all associated data will be deleted immediately.
When you delete your account, the following data is permanently and immediately deleted:
| Data | Deleted |
|---|---|
| Your profile (name, email) | ✅ Yes |
| Your authentication credentials | ✅ Yes |
| All your personal financial accounts | ✅ Yes |
| All your transactions | ✅ Yes |
| Your app preferences and settings | ✅ Yes |
If your account is the owner of a family group, deleting your account will also permanently delete:
If you belong to a family but are not the owner, deleting your account will:
After account deletion, no personal data is retained in our database.
The following may persist temporarily in third-party systems outside our direct control:
| Service | Data | Retention |
|---|---|---|
| Sentry (crash reporting) | Anonymized error logs linked to your user ID | Up to 90 days, then auto-deleted |
| Google Firebase backups | Encrypted database backups | Up to 30 days, then auto-deleted |
We do not retain financial data, transaction history, or personal identifiers beyond the deletion date.
You can delete specific data without deleting your account:
If you are unable to access the app or need assistance with account deletion, contact us:
Email: walletplan.app@gmail.com
We will process manual deletion requests within 30 days.